We got started in this business because the construction industry my husband is in was not doing very well in New York State. We were looking for something we could do from home as he continues to work his excavation business. We started out with just dog crates and progressed into dog crate furniture. Through special arrangements with our suppliers, we are able to offer products that ship directly from their facilities. This gives us the opportunity to offer many products without the overhead of warehousing product. With our low overhead, we are able to offer quality products at very reasonable prices to our customers. We are very fortunate to be associated great manufacturers who are efficient and timely when it comes to processing and shipping of our customers' orders.
We understand and appreciate the importance of excellent customer service and support. Every single order is important to us. We strive to offer unbeatable customer support in the hopes that each new customer will not only show off the dog crate products they purchased from us but tell their friends and family about our excellent customer service. It is our dream that in time www.dogcratecentral.com will be known to pet owner's across the US as their prime source for quick delivery of affordable, quality pet crates, pet kennels and custom wood dog crate furniture. We appreciate your patronage and the opportunity to be of service to you and your pet.
If you have any questions or concerns, please contact us either by e-mail or our toll-free number. Someone will get back to you as soon as possible. We strive to return calls in the order in which they were received.
We are always interested in our customers' feedback so if you have any suggestions how we can make our site better, please contact us. We can be reached via email at support@dogcratecentral.com, or by phone at 1-877-386-4102.
Customer Care Hours:
Monday - Friday: 8 am – 8 pm EST
Saturday: 9 am – 5 pm EST
Sunday: Closed (However we frequently check our voicemail and e-mail and will return calls after hours and on Sundays whenever we are able).
Local Phone Number: 716-984-9723
Toll-Free Phone Number: 877-386-4102
Contact Us by Mail:
Dog Crate Central
c/o Revonoc Enterprise, LLC
11 River Oaks Drive
Grand Island, NY 14072
